Our goal is customer satisfaction through outstanding product and timely and accurate shipping. Should you be dissatisfied with any order, please adhere to the following return/refund policy.

Hedberg Maps, Inc. will accept returns if all of the following conditions are met:
1. The product must be in its original and resaleable condition.
2. The product must be returned with 14 days of the original sale.
3. The product must be returned in a manner as described within this return policy section.
4. Include a copy of the original receipt with returned product circled.
5. Provide a phone number and/or email address so that we can contact you with any questions.
6. Carefully pack and ship (shipping method that provides you with proof of delivery highly recommended) to:

Hedberg Maps Returns
1500 Jackson St NE
Suite 314
Minneapolis, MN 55413

Hedberg Maps, Inc. will not accept returns if the following conditions exist:
1. The product is worn or damaged from any use and is not in resaleable condition.
2. The product has been altered in any way, including markings, staple or pin holes.
3. The product is damaged due to improper packaging by the customer.

Upon receipt of the return by Hedberg Maps, Inc. and the above conditions having all been met, Hedberg Maps, Inc. will issue a refund for the cost of the product. Hedberg Maps, Inc. does not refund the original shipping amount. Refund processing will be in the form of your original payment and may take up to two weeks.

Receipt of damaged product:
If a package is delivered with visible damage, refuse it if possible and immediately call us at 1-800-933-6277. If the damage is not found until the package is opened, then either E-mail us or call us at 1-800-933-6277. Please then send the damaged product back within 3 days via US Priority Mail or UPS Ground to:

Hedberg Maps Damaged Returns,
1500 Jackson St NE
Suite 314
Minneapolis, MN 55413

We will ship replacement product at no charge upon receipt of your return and also reimburse you your return shipping costs.

Life's Too Short for Bad Maps SM