Frequently Asked Questions (FAQs)
1. Where can I buy your maps?
Our maps are available at a variety of retailers, including map stores, bookstores, convenience stores, office supply stores, gift shops and gas stations. We also sell our maps online via our own secure Web Store.
If you are looking for a map retailer in the Twin Cities area, we can recommend:
- Latitudes Map & Travel Store, St. Louis Park. http://www.latitudesmapstore.com/
- Hudson Map Company, south Minneapolis. http://www.hudsonmap.com/
- Barnes and Noble Booksellers (various locations)
If you prefer not to shop or order online, you can mail or fax your order to us. Click here to download the form which you can print out.
2. What are your office hours?
We are typically in the office from 9 a.m. to 5 p.m. Central time. If you are unable to reach us via phone, please leave a message or send us an E-mail and we will get back to you.
4. Who is this Professor Pathfinder?
A mysterious figure who wanders about the office muttering about the shoddy shape of maps these days and how when he was a young grad student...you get the picture. He has no patience for poorly considered design or slapdash content, and neither do we. You might call him our Quality Control Godfather.
5. I thought maps were free.
There are free or very inexpensive maps out there, generally sponsored by advertisers or by Chambers of Commerce or other promotional groups. These tend to feature only those points of interest that pay to be on them, and so give a skewed sense of the area they cover. We think its worth a few dollars to get a comparatively objective, careful view of a place, and hope you agree.
6. How do I get my business on your map?
It depends on the map. As discussed above, we dont accept advertising within maps under our own label, though we are happy to talk with you about custom mapping for your company or organization. For our downtown, walking-scale maps we like to know about new stores, restaurants, and other points of interest, and assuming they fit, will make an effort to include them in future editions. Especially in crowded areas, we tend to make judgments based on size, storefront location, store category and even the amorphous reputation. We often have to make difficult choices in what to include, but we hope that by including landmark stores well give visitors and even regular users an effective navigational tool, which is after all, our primary goal.
7. Is there really a Santa Claus?
Read the Santa Map and see what you think.